Privacy Statement
Information Collection
CHIMO is the sole owner of the information collected on
chi-mo.com. CHIMO collects information from our users at several
different points on our Web site.
Order
We request information from the user on our order form. A user must
provide contact information (such as name, email, and shipping address)
and financial information (such as credit card number, expiration
date). This information is used for billing purposes and to fill
customers' orders. If we have trouble processing an order, the
information is used to contact the user.
Cookies
A cookie is a piece of data stored on the user's computer tied to
information about the user. (Usage of a cookie is in no way linked to
any personally identifiable information while on our site.) We use
session ID cookies on our Web site. Once users close the browser, the
cookie will terminate. Session ID cookies are used by the Web site
while an order is being processed. By setting a cookie on our site,
users would not have to enter information more than once, thereby
saving time while on our site.
Log Files
Like most standard Web site servers we use log files. This includes
internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time stamp,
and number of clicks to analyze trends, administer the site, track
users' movement in the aggregate, and gather broad demographic
information for aggregate use. IP addresses, etc. are not linked to
personally identifiable information.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address. Out of respect for our
users' privacy we provide a way to opt-out of these communications.
Please see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service
related announcement. For instance, if our service is temporarily
suspended for maintenance we might send users' an email message.
Generally, users may not opt-out of these communications, though they
can deactivate their account.
Customer Service
We communicate with users on a regular basis to provide requested
services. For issues relating to a users' account we reply via email or
phone, in accordance with the users' wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to
disclose personal information when required by law wherein we have a
good-faith belief that such action is necessary to comply with a
current judicial proceeding, a court order or legal process concerning
our Web site.
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card
processing company to bill users for goods and services. These
companies do not retain, share, store or use personally identifiable
information for any secondary purposes.
Choice/Opt-out
Our users are given the opportunity to "opt-out" of having their
information used for purposes not directly related to our site at the
point where we ask for information. For example, our order form has an
"opt-out" mechanism so users who buy a product from us, but don't want
any marketing material, can keep their email address off of our lists.
Users
who no longer wish to receive our newsletter and promotional
communications may opt-out of receiving these communications by
replying to unsubscribe in the subject line in the email or email us at
(417) 725-2667, info@chi-mo.com or P.O. Box 588 Nixa MO 65714.
Links
This Web site contains links to other sites. Please be aware that we,
CHIMO, are not responsible for the privacy practices of such other
sites. We encourage our users to be aware when they leave our site and
to read the privacy statements of each and every Web site that collects
personally identifiable information. This privacy statement applies
solely to information collected by this Web site.
Security
This website takes every precaution to protect our users' information.
When users submit sensitive information via the Web site, their
information is protected both online and off-line.
Notification of Changes
If we decide to change our privacy policy, we will post those changes
to this privacy statement, the homepage, and other places we deem
appropriate so our users are always aware of what information we
collect, how we use it, and under what circumstances, if any, we
disclose it. We will use information in accordance with the privacy
policy under which the information was collected.
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